I’ve been reading and considering some of the distinctions between information management and knowledge management lately. It’s a common theme – how to turn information into real knowledge. Let’s look at two major areas of personal knowledge management – music and email.
Several years ago, a good friend of mine introduced me to Audioscrobbler (now Last.fm). The software sits behind the scenes on my PC or Windows Mobile device, tabulating what songs I play, and synchronizing back to last.fm (it also works on fruit-based (Apple) MP3 players.) I originally started using it to help discover new music -- since I’m well past college, I need all the help I can to find new music (e.g. U2, The Beatles, the Rolling Stones or Muse, the Fratellis, Gaslight Anthem).
There are now Facebook and desktop widgets so every visitor to my Facebook profile can see what I'm listening to. (I don’t think anyone else really needs this information, but it’s there.)
Xobni, in concept, is similar. Xobni (that's “Inbox” backwards) integrates with your corporate email inbox, and tabulates who, where and when you send or receive messages. The information is stored locally – there no central repository for Xobni.
Both services, then, compile a time series of events about me, tracking attributes like artist-album-song or recipient-domain. However, I’ve found that Xobni’s analytics give me much greater insight than Last.fm. I can use Xobni to find out where and when I need to be more responsive in my communications, and where I do a good job. Xobni makes it pretty easy to figure out not just which domains receive the most email traffic form me, but the top people in each domain.
For strictly personal reasons [my top 100 songs of the decade] I’m trying to explore my music cabinet in greater detail. Let think about a similar question: here are my top 10 artists of all time on Last.fm. Which are my top songs for Spoon – is it all two or three songs, or are the songs well dispersed with their discography? Unfortunately, this isn’t a question Last.fm can answer.
· 1 Spoon 294
· 2 U2 285
· 3 The Beatles 271
· 4 The Police 225
· 5 Fountains of Wayne 211
· 6 Wilco 204
· 7 Radiohead 174
· 7 Coldplay 174
· 9 Steely Dan 169
· 10 Chris McNulty 154
· 11 Foo Fighters 153
· 12 Pixies 146
http://www.last.fm/user/cmcnulty2000/charts?subtype=artists
However, Xobni can show me the aggregate hourly traffic to and from each of my contacts:
Don’t get me wrong – I use Last.fm meticulously, and study my charts closely. Its reliable, easy, and fun. I just want more.